24×7 Per Incident Support

Per Incident Support
24×7 Per Incident Support is for people who don’t want to go for monthly server management.  Under this plan a flat rate is charged per issues basis. Listed below are some of the issues that we resolve under this service. If your problem is not listed below then please contact our sales department before signup to confirm weather your issue will be covered under this plan or not.

$25 per Issue server-management-signup

Below are some of the issues that we handle regularly under this plan

  • Find spammer on server
  • Hacked server investigation
  • Server going down frequently
  • High load on server
  • Apache/MySQL failing
  • Abuse Investigation
  • Install PHP/Apache modules
  • Fix website issues.
  • Apache/PHP Upgrade
  • Clear logs and free disk space

Supported Operating System

  • CentOS 6.x, 7.x, 8.x  64bit
  • RedHat EL 6.x, 7.x, 8.x 64bit
  • Ubuntu
  • Debian

Response & Resolution time

  • 8 hours Response time
  • 24 hour resolution time

Supported Control Panel

  • cPanel
  • Plesk
  • DirectAdmin
  • Webmin
  • ISPConfig
  • LAMP Servers

Supported Web Services

  • Apache
  • Nginx
  • Litespeed
  • Varnish

Supported Email Servers

  • Exim
  • Qmail
  • Postfix