24×7 Per Incident Support is available around the clock, every day of the year including weekdays, weekends and holidays. Under this plan a flat rate is charged on per issues basis. Please contact our sales department before signup to confirm weather your issue will be covered under this plan or not.
| $25 per Issue |  |
Below are some of the issues that we handle regularly under this plan
- Find spammer on server
- Hacked server investigation
- Server going down frequently
- High load on server
- Apache/MySQL failing
- Abuse Investigation
- Install PHP/Apache modules
- Fix website issues.
- Apache/PHP Upgrade
- Clear logs and free disk space
Supported Operating System
- CentOS 5.x,6.x 32/64bit
- RedHat EL 5.x,6.x 32/64bit
- Ubuntu
- Debian
Response & Resolution time
- 4 hours Response time
- 24 hour resolution time
Supported Control Panel
- cPanel
- Plesk
- DirectAdmin
- Webmin
- ISPConfig
- LAMP Servers
Supported Web Services
- Apache
- Nginx
- Litespeed
- Varnish
Supported Email Servers
- Exim
- Qmail
- Postfix
