24×7 Per Incident Support is for people who don’t want to go for monthly server management. Under this plan a flat rate is charged per issues basis. Listed below are some of the issues that we resolve under this service. If your problem is not listed below then please contact our sales department before signup to confirm weather your issue will be covered under this plan or not.
| $25 per Issue |  |
Below are some of the issues that we handle regularly under this plan
- Find spammer on server
- Hacked server investigation
- Server going down frequently
- High load on server
- Apache/MySQL failing
- Abuse Investigation
- Install PHP/Apache modules
- Fix website issues.
- Apache/PHP Upgrade
- Clear logs and free disk space
Supported Operating System
- CentOS 6.x, 7.x, 8.x 64bit
- RedHat EL 6.x, 7.x, 8.x 64bit
- Ubuntu
- Debian
Response & Resolution time
- 8 hours Response time
- 24 hour resolution time
Supported Control Panel
- cPanel
- Plesk
- DirectAdmin
- Webmin
- ISPConfig
- LAMP Servers
Supported Web Services
- Apache
- Nginx
- Litespeed
- Varnish
Supported Email Servers
- Exim
- Qmail
- Postfix
