24×7 Per Incident Support

Per Incident Support
24×7 Per Incident Support is available around the clock, every day of the year including weekdays, weekends and holidays. Under this plan a flat rate is charged on per issues basis. Please contact our sales department before signup to confirm weather your issue will be covered under this plan or not.

$25 per Issue server-management-signup

Below are some of the issues that we handle regularly under this plan

  • Find spammer on server
  • Hacked server investigation
  • Server going down frequently
  • High load on server
  • Apache/MySQL failing
  • Abuse Investigation
  • Install PHP/Apache modules
  • Fix website issues.
  • Apache/PHP Upgrade
  • Clear logs and free disk space

Supported Operating System

  • CentOS 5.x,6.x 32/64bit
  • RedHat EL 5.x,6.x 32/64bit
  • Ubuntu
  • Debian

Response & Resolution time

  • 4 hours Response time
  • 24 hour resolution time

Supported Control Panel

  • cPanel
  • Plesk
  • DirectAdmin
  • Webmin
  • ISPConfig
  • LAMP Servers

Supported Web Services

  • Apache
  • Nginx
  • Litespeed
  • Varnish

Supported Email Servers

  • Exim
  • Qmail
  • Postfix