Refund Policy

We  offers money back guarantee on our server management services. If you are not completely satisfied with our services within the first 3 technical support requests or first 7 days of using our service (whichever comes first) from the date of your signup, you will be given refund of the amount paid.

Refund applies to first time customers for single(one) service only even though if you signup for multiple services.

  • If you use our service and cancel, then signup again at a later date, then refund  is no longer applicable.
  • If you signup for two or more servers and cancel then refund of only one(1) server will be provided
In certain instances at our sole discretion, we reserve the right to delete, remove and/or undo any work that was performed on your server(s) during the period in which a refund is or was requested and/or given.
Due to the nature of the service, the 7 day money back guarantee does not apply to outsourced hosting support and dedicated staffing.