cPanel is the web based control panel used by most of the hosting companies providing shared, VPS and dedicated hosting. Our system administrators has vast experience and has worked on hundreds of cPanel Servers and will be very happy to provide you technical support for your cPanel servers. Our cPanel experts can do all kinds of server tasks including new server setup, server security and hardening, find spammers, server optimization, configuring and restoring backups, transferring accounts, full migration to new server, recovering data from crashed hard disk of crashed cpanel server, hacked server investigation etc. Our in depth knowledge about the cPanel servers makes us able to resolve issues faster than other companies. Our cPanel Server Management Plan provides you all the services that you are looking for. Our server management team will be available 24x7x365 to solve all your cPanel server issues.Below are some of the main features of our cPanel Server Management Service
cPanel Server Management Services
Below are some of the main features provided by our cPanel server management service. Our cPanel administrators will be available 24/7 to solve all your server issues.
If you have a new server then we will install cPanel on it and do the complete server setup from scratch without any extra charges. New server setup is included in this plan.
Supported Operating System
Below are the operating system supported under our cPanel Server Management Service
- RedHat Enterprise 5.x, 6.x (32/64bit)
- CentOS 5.x, 6.x (32/64bit)
- CloudLinux 5.x, 6.x (32/64bit)
Unlimited Administration Tickets
There is no limit on number of tickets. You should open separate ticket for each issue and our server management team is going to resolve all your server support tickets.
Guaranteed 1 hour response time
As per the stats most tickets are responded within 30 minutes.
Guaranteed 24 hour resolution time
95% of the tickets fall under this. We leave room for 5% tickets that require perpectual monitoring. As per the stats most tickets are resolved within 3 hours.
Slow sites loose visitors. We will optimize your server to perform its best using all available resources.Below are some of the main Optimization tasks that we can perform on your DirectAdmin server to increase it’s speed.
We will tweak the Apache settings and install the necessary modules like defalte etc.
- Mail server tweaking
- MySQL Optimization through my.cnf
- Deactivation of Unused/Insecure Services.
Server Security Audit
Our Server Support team will configure rkhunter and maldet malware scanner to perform nightly scan and email the report to you.
If you are migrating the whole server then we can help you in this. cPanel must be installed on both servers and you must provide root ssh access to both servers.
LiteSpeed Web Server Support
Litespeed is lightweight web server which is often used as replacement of Apache due to it very high performance. We support litespeed.
24x7 Server Monitoring
Your server will be monitored (ping monitoring) 24x7x365 every 10 minutes interval.(Optional Addon – $10)
- New cPanel server setup
- Service upgrades
- Php and Apache compilation with advanced modules
- Plugin installation
- Components upgrades
- Configure backups
- SSL certificate installations
- IP address setups
- Upgrades as per request
We will upgrade PHP, Apache etc. to their latest available stable version.
We can install nginxcp plugin on the server which act as reverse proxy for apache and speed up your sites on the server.
New Server Setup
If you have a new server then we can set it up for you
Server Security and Hardening
Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perform on your request on your server to make it secure.
Our experts can suggest you solutions for your problems you are facing in your projects
Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.
Unlimited Server Administration Time
We don’t limit the admin hours. We will work on your server till the issue is resolved without charging any extra fees.
Server Hack Recovery
Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.
3rd Party Software Installation
Ffmpeg, Mplayer, Mencoder, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, ImageMagick, Perl modules, Softaculous, Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, Ruby on Rails.
For other 3rd party softwares please contact us before signup.
*Discounts are available on 3 or more servers