One-Time Help: Any Server Setup, Security, or Fix for $49
Hacked investigation, RBL delist request, down recovery, high load audit, new server setup, security or custom script install. Senior L3 does it, you get root-cause + hardening report + 7-day same-issue guarantee.
✓ 7-day same-issue re-fix - if exact problem returns in 7 days, we re-fix free
Server DOWN right now? Go to Emergency $99 → 15-min when online
cPanel • Plesk • DirectAdmin • CWP • Virtualmin • Proxmox • Linux • 14+ years
One-Time Help
$49- ✓ Root-cause + hardening report
- ✓ Prepaid L3 time, no L1 ping-pong
- ✓ Re-fix free if same issue returns in 7 days
What $49 covers
1 server, 1 incident type. Max wait 12 hours, 24h resolution, 7-day same-issue guarantee.
Hacked Investigation
Entry point, pattern, affected accounts, report + patch. If you have clean backup from BEFORE hack date, we restore file+DB via script. Overwrites data since backup date - you must confirm data loss. If no clean backup, best-effort cleanup, no guarantee.
RBL / Spam Delist Request
Per-account & per-dir scan, spammer suspend, delist request + hardening. We cannot guarantee 3rd party delist.
Down Recovery
Service, MySQL, disk full, boot fail - back online + root-cause. If hard disk failed with data loss, we need remote/clean backup to restore - we cannot recover data from dead disk.
High Load / Slow Audit
MySQL, PHP-FPM, NGINX tuning + upgrade sizing with graphs if hardware is too small.
New Server Setup
cPanel / Plesk / DA / CWP / Virtualmin + baseline security + optimization.
Security Hardening
Firewall, ModSec, kernel, mail, panel hardening.
Custom Script Install
WordPress, WHMCS, Joomla, Drupal, Magento, Blesta, PrestaShop + others. Default config only, no customization.
Service Install
Redis, Elasticsearch, Node, Python - 1 service install + config.
7-Day Same-Issue Guarantee
If exact same problem we fixed returns within 7 days and you changed nothing, we re-fix free in same ticket. Not a refund, not 7 days free support. Void if you/third-party changed config, restored old data, new attack, or new root-cause with similar symptom.
How it works
Max wait 12 hours, 24h resolution, 7-day re-fix if same issue returns.
Get Help for $49 →Pay & Pre-qualify
Issue + panel + root access. Start in max 12h. Same ticket for guarantee.
L3 Fixes
Senior works. Resolution within 24h. Root-cause report.
Guaranteed
If exact same issue returns in 7 days with no config change, we re-fix free. No new order needed.
What we need to start
FAQ
What if same problem comes back within 7 days?
We re-fix free in same ticket if it's exact same root-cause and you haven't changed config / installed new plugin / restored old backup / new attack. Report within 7 days from our fix. This is re-fix guarantee, not refund or 7 days unlimited support.
Void: you/third-party changed config, new traffic spike, new hack vector, different root-cause with similar symptom. For hacked: covers same files re-infected from same vector if no new upload / password leak. If you had clean backup and chose not to restore, guarantee doesn't apply.
What is response and resolution time?
Max wait 12 hours reply, resolution within 24 hours. Emergency $99 is separate page with 15-min reply when online.
My server has 100+ sites hacked - is that $49?
We do entry point, pattern, affected accounts, report + patch source.
If you have clean backup: Tell us when hack started, we pick backup from BEFORE that date. If all backups are after hack date, they also have malware. We restore file+DB via script. This overwrites all data since backup date (emails, orders, DB changes) - you must confirm you accept data loss.
If no clean backup: Best-effort cleanup of file+DB, but no guarantee of 100% clean for 100 sites without backup. DB may also have injected admin users / posts, so file-only cleanup is not enough.
What about custom script install?
We install WordPress, WHMCS, Joomla, Drupal, Magento, Blesta, PrestaShop and other common scripts with default config. No customization included in $49.
High load on 1GB RAM?
We tune best for current size + give exact upgrade sizing with graphs. Load on undersized hardware can't be fixed without more CPU/RAM. We prove it.
Is this refundable?
We sell prepaid L3 time + report. If we haven't started work, we refund. If we started investigating, we don't refund for subjective issues like "still slow" on 1GB RAM - we give proof and sizing instead. 7-day guarantee is re-fix, not refund.
Get one-time help now
Max wait 12h • 24h resolution • 7-day same-issue re-fix • Since 2012
1 server, 1 incident per order. Guarantee: re-fix only, not refund, void if config changed.