DirectAdmin often called DA in short is known for it’s ease of use stability and speed. DirectAdmin is compatible with several versions of Red Hat, Fedora Core, Red Hat Enterprise Linux, CentOS, FreeBSD, Ubuntu and Debian. DirectAdmin provides you with web based interfaces and endless solutions for the server owner, reseller, and/or end-users. DirectAdmin is the next generation in server stability for web hosting control panel systems. This control panel is the fastest in the industry, and the easiest to use. DirectAdmin contains all the operational necessities with it’s web based interface (GUI). With our DirectAdmin Server Management plan you will get unlimited server administration time. Our server management team will be availabe 24x7x365 to provide you server support for your DirectAdmin Servers.
DirectAdmin Server Management Services
Below are some of the main features provided by our DirectAdmin server management service. Our DirectAdmin Server administrators will be available 24/7 to solve all your server issues.
Supported Operating System
Below are the operating system supported under our DirectAdmin Server Management Plan
- RedHat Enterprise / CentOS 4.x, 5.x, 6.x (64-bit: 4.1 – 4.5, 5.x, 6.x)
- FreeBSD 5.x, 6.x, 7, 7 64-bit, 8 64-bit, 9 64-bit
- Debian 4.0, 5.0, 6.0. 64-bit: 5.0, 6.0
24x7 Server Monitoring
Your server will be monitored 24x7x365 every 10 minutes interval.(Optional Addon)
Unlimited Administration Tickets
There is no limit on number of tickets. You should open separate ticket for each issue and our server management team is going to resolve all your server support tickets.
Guaranteed 1 hour response time
As per the stats most tickets are responded within 30 minutes.
Guaranteed 24 hour resolution time
95% of the tickets fall under this. We leave room for 5% tickets that require perpectual monitoring. As per the stats most tickets are resolved within 3 hours.
Slow sites loose visitors. We will optimize your server to perform its best using all available resources.Below are some of the main Optimization tasks that we can perform on your DirectAdmin server to increase it’s speed.
We will tweak the Apache settings and install the necessary modules like defalte etc.
- Mail server tweaking
- MySQL Optimization through my.cnf
- Deactivation of Unused/Insecure Services.
Server Security Audit
Our Server Support team will configure rkhunter and maldet malware scanner to perform nightly scan and email the report to you.
We will upgrade PHP, Apache etc. to their latest available stable version.
- DirectAdmin setup
- Service upgrades
- Php and Apache compilation with advanced modules
- Components upgrades
- Configure backups
- SSL certificate installations
- IP address setups
- Upgrades as per request
New Server Setup
If you have a new server then we can set it up for you
Server Security and Hardening
Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perform on your request on your server to make it secure.
Our experts can suggest you solutions for your problems you are facing in your projects
Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.
Unlimited Server Administration Time
We don’t limit the admin hours. We will work on your server till the issue is resolved without charging any extra fees.
Server Hack Recovery
Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.
3rd Party Software Installation
Ffmpeg, Mplayer, Mencoder, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, ImageMagick, Advance Perl modules etc.