Refund Policy

You can request refund if you are not satistifed within first 3 tasks/tickets or first 7 days, whichever comes first. And we will gladly do it.

To prevent abuse of our services refund is applicable to first time clients only and for one server only.

NO REFUND WILL BE PROVIDED IN BELOW CASES

• If your reason for refund is invalid or unreasonable.

  e.g. You request refund saying: "It was urgent but you took 7 hours to respond" is completely INVALID. Because we don't provide urgent/emergency service. The ticket response can take upto 12 hours.

• If you cancel. And then signup again at later date and then cancel again.
• If we have given you refund in the past
• If we have done more than 3 tasks/tickets for you.
• If 7 days has passed since your signup.
• You opened more than 3 support tickets.
• If you signup for two or more servers and request refund. Then refund of only one server will be provided.

This is not a free service. So signup just for one server and test it for atlest one month. And if you are satisfied. Then and only then signup for your other servers.

In certain instances at our sole discretion, we reserve the right to delete, remove and undo any work that was performed on your server's by us during the period for which refund is requested/given.