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Refund Policy

We offers money back guarantee on our server management services. If you are not completely satisfied with our services within the first 3 technical support requests/tasks OR first 7 days of using our service (whichever comes first) from the date of your signup, you will be given refund of the amount paid EXCLUDING SETUP FEES. Refund is applicable to first time clients only and for one server only.

Refund not applicable when

  • If you signup for two or more servers and cancel ask for refund. Then refund of only one(1) server will be provided
  • If you use our service and cancel, then signup again at a later date, then you are not applicable for refund.

The refund conditions are implemented to prevent abuse of our services. This is not a free service. If you want to try our service then signup just for one server to test it. And request refund before three tickets/tasks OR 7 days (whichever comes first). And if you are fully satisfied then and only then signup for your other servers.

In certain instances at our sole discretion, we reserve the right to delete, remove and/or undo any work that was performed on your server(s) during the period in which a refund is or was requested and/or given.