ServerManagementPlus.com located in Nashik, India provides server management and hosting support services to the web hosting companies, data center and individuals owning server.
Our particular forte is our meticulous knowledge of hosting support and how the support is interpreted and implemented by our experienced administrators and technical support engineers. This technical expertise affords us the opportunity to provide our clients with valuable support perspective and insight as it pertains to existing process or new projects. Additional area of expertise is our exceptional service skills. Our ability to communicate with our clients has earned us a solid, marketable reputation in an web hosting industry. At ServerManagementPlus, we realize that timely and effective communication contributes to the development and completion of project goals.
The staff members have amassed a combined fifteen years of experience while working for major web hosting, internet service providers and other business firms related to our technical skills. Their complementary range of competencies from system/network administration, technical support with excellent communication has made us a well-balanced team.
Provide your clients 24×7 technical support and let us work for them on behalf of you. We are in business since 2012 and have been supporting several hosting companies till date. We have experience with various operating systems and control panels used for web hosting servers. We specialize in cPanel, one of widely used control panels on *nix web servers as we have worked extensively on this control panel.
Web hosting Support
ServerManagementPlus provides outsourced hosting support services to web hosting providers. We provide help desk, live chat and email based support with our web hosting support plans. Our plans provide 24×7 server monitoring with unlimited support tickets live chat options. Apart of web hosting technical support the other services that we provide are server management, data migration and scripts installation.
We have a model of shared support and dedicated support for our clients, which makes it feasible to provide hosting support for all size of web hosting providers, that too with top notch support services. Our server management services includes Linux server management at affordable price. With migration services we help web hosting providers to seamlessly transfer their customer’s websites from another hosting company to their servers. With the script installation service we install help desk, live chat, CMS, Blog and many other web applications on the server.
We have made it our mission to challenge the ordinary. Our solutions to your problems fit on first try and our cutting edge backend support helps you grow your business.
Help Desk Support:
With cut throat competition ensuring 24×7 attention for your clients is mandatory and we guarantee this for you with our Help Desk support. Client can contact the Help Desk any moment they need our attention and we would ensure that the issues are correctly logged and solved at earliest. Help Desk also ensures that there are no recurrent issues and has a properly documented history of issues pertaining to each client which would facilitate in trouble shooting.
Live Chat Support:
In this competitive world today’s visitor needs quick answers to their queries, and for this live chat support is the best option for online business owners. Live chat support allows your company to engage 1-to-1 or 1-to-many live chats with your website visitors, that too in real time. Live chat support benefits the company with instant live help, live support and proactive sales for your products and services.
Email is one of the effective way of communication, we provide email support to web hosting, ISPs, Ecommerce website, Software product companies. Low cost, non intrusive and anytime anywhere access are some of the advantages of email based communication. An efficient email response service is crucial to any company’s brand building and growth.