Webmin Server Management, Webmin Server Management services, Webmin System Administrator

Get your server configured and fixed within 24 hours

Select plan

Plan	Max Sites*	Price	Setup Fees	Signup
Plan Webmin - 1	Max Sites* 1	Price $5 /mo Cancel Anytime	Setup Fees $30	Signup Cancel Anytime
Plan Webmin - 10	Max Sites* 10	Price $10 /mo Cancel Anytime	Setup Fees $30	Signup Cancel Anytime
Plan Webmin - 20	Max Sites* 30	Price $20 /mo Cancel Anytime	Setup Fees $30 $20	Signup Cancel Anytime
Plan Webmin - Unlimited	Max Sites* Unlimited	Price $30 /mo Cancel Anytime	Setup Fees $30 $20	Signup Cancel Anytime

*Max Sites → Maximum number of sites allowed per server. Each domain, sub-domain, addon-domain will be counted as separate site. Inactive sites will also be counted. So if you want to reduce support cost, then delete all the inactive sites from your server before signup.

24x7 Server Management And Monitoring

Monitoring (10 minute interval): Uptime, Server Load, Services, Disk, Mail queue, RBL etc.
Weekly Reports: You will get report from us every week.
12 Hour Response Time Guarantee: Tickets you open will be responded within 12 hours.
24 Hour Resolution Time Guarantee: Your tickets will be resolved within 24 hours.
Unlimited Admin Work Time: We do not limit the amount of work we do for you. We will work on your tickets till problem is resolved.
Initial Sever Setup: OS Installation, Control Panel Installation, Nameserver Setup etc. And make server production ready.
Backup Configuration & Restore: On request we will configure the server backups. Then do partial or full restore when you need them.
Daily Server Update: We do daily updates (if available). But upgrades can have breaking changes. So it's done on request only.

FAQ | 24x7 Webmin Server Management & Support Service

How are your prices insanely low? Are you even a profitable company?

We don't invest in premium office locations or expensive company cars. We keep our expenses to bare minimum. Even our CEO lives in rented apartment shared with two other people. So thanks to this lean approach, we are a profitable company, even with extremely low prices.

Do you provide Urgent/Emergency support under this service?

NO, under no circumstances you should use this service for ugent/emergency support. If you cannot wait for 12 hours then this service is not for you.

Do you provide support via phone or chat?

NO, we only provide support via our helpdesk . You will have to open a support ticket whenever you need support.

What forms of payment do you accept?

PayPal, Credit Card, Stripe, BankTransfer

How long does it take for my service to get active?

Immediately

How do I get support after signup?

What are the support hours/timings?

It’s 24x7x365. Also on the 366th day of leap year 😃

How do I cancel the service?

There you will get two options

Cancel Immediately
Cancel at End of billing period

I don't want monthly server management. Do you provide per incident support?

Yes, we do. Click here to view our per-incident plan.

Which level of support do you provide Level-1, Level-2 or Level-3 ?

All level of support is included in this service. We have a system for handling support ticket. Whenever you open a ticket it will first go to a Level-1 tech. He will investigate and resolve the problem. In case he sees that this ticket requires escalation then he will escalate it to a Level-2 System Administrator. And they follow the same steps and escalate it to Level-3 if required.

Can I request some task to be started within particular time window?

Yes, you can. But

We should be informed 24 hours in advance.
Time must be specified in IST(Indian Standard Time) zone
We need an 8 hour window to start that task

NOTE: For some reason if were unable to start the task within the requested time window, then it will be automatically rescheduled for the same time window the following day.

My service is expired/cancelled due to non-renewal. How can I renew it?

No, you cannot renew it. You will have to place a new order for the same server.

Do I get alert when a ticket is updated?

Yes, you will get email alert on every ticket update.

Do you install 3rd party server software?

Yes, but only installation with default settings. We will not provide any support for these 3rd party softwares. You will have to take care of configuration and everything else yourself.

Is my information kept secure?

Absolutely yes. Our servers are secure. And all information provided to us is visible by our technicians on an “as needed” basis only.

Are there any hidden fees, term contracts or taxes?

No, there are no hidden charges or long term contract. You can cancel anytime.

Only Indian clients will have to pay GST. But there are no taxes for clients outside India.

I got a new server. Can you change IP?

Yes, IP change fees starts at $30. Contact billing team for more information.

Can I change control panel of my server?

Yes, control panel change fees starts at $30. Contact billing team for more information. Also

Server reinstall is required.
All your current data will be gone
New control panel fees will apply

In which language do you provide support?

English

Do you have any support ticket guidelines?

Yes, we do. Click here to see our Support Ticket Guidelines

There are lots of other things that are also covered in our 24x7x365 Webmin management and support service. Check below for details. If you are looking for something that isn't mentioned below then contact us here . We will contact you back within 24 hours.

New Server Setup

Got a new a new server and don't know how to start? Don't worry we have got you covered. We will do the

Remote OS Installation
Webmin+Virtualmin Installation & Configuration
Nameserver & DNS Setup
Server Security
Basic Optimization
SSL Installation

And you are ready to deploy your site

FREE Server Migration

We can migrate sites from your old server

Root SSH access to old server is required
Old Server must have Virtualmin, cPanel or DirectAdmin
Sometimes emails may not get migrated due to bug

If you don't have root SSH access OR old server doesn't have Then Contact us here with details before signup We will check and confirm if migration is possible or not. You will get reply in 24 hours.

FREE Server Security

CSF Firewall Installation & Configuration
LFD Alerts on brute force attacks
Anti-Spam Configuration
Server Software Updates
ModSecurity rules setup
Change SSH port
Root SSH login alerts
Disabling Unused Services
Linux Malware Detect (maldet)
Linux Environment Security
System Priority (SPRI)
Process Resource Monitor (PRM)
ClamAV Antivirus installation
Rkhunter (rootkit scanner)
Logwatch
MyTOP (mysql performance monitor)
Mod_Evasive ( on request )
Disable FTP( on Request )
and more ...

Webmin+Virtualmin Server Management

Webmin+Virtualmin Installation & Configuration
Server Software Version Upgrades ( PHP, MySQL, Apache )
Help solving website issues (server level only)
Server-Wide Security Tweaks
SSL Certificate installation
Apache, MySQL troubleshooting
System Updates
Kernel Updates
LiteSpeed installation (on request)
Nginx reverse proxy installation (on request)

Backup Configuration

This will be done on request. We will configure the Webmin+Virtualmin backups and restore them when needed.

Basic Server Optimization

We will do basic server optimization of server by Tweaking Apache settings, my.cnf ( for MySQL), installing Redis, Memcached, Nginx Reverse proxy (on request) etc.

FREE 3rd Party Software Installation

We can install 3rd party software as per the official documentation with default settings for FREE. But we don't provide any support for 3rd party softwares. You will have to manage and configure the 3rd party software's yourself. Below are some of the most common ones that we install

ImageMagick, Ffmpeg, Centova Cast, Mplayer, Mencoder, Ioncube, Perl modules, PHP modules ClamAV, Softaculous.

For other 3rd party softwares please contact us here before signup.

FREE Nexus Monitoring

Proper monitoring and regular updates will prevent lots of problems. We have seen 82% reduction in support tickets after our monitoring system was implemented. Clients rarely open ticket after the first month. Because we take care of most of the things in background.

RBL Monitoring (150+ RBL's)
Daily Server Update check
Server Load monitoring
Ping monitoring
Mail queue monitoring
Additional MySQL Backups
Disk & Inode monitoring
Daily/Weekly malware scan

24x7x365 Days Support

Our support team will be available all year around even on holidays

12 hour Response Time Guarantee

Valid only for first 10 tickets/issues in last 30 days.

24 Hour Resolution Time Guarantee

Valid only for first 10 tickets/issues in last 30 days.

Unlimited Support Tickets

There is no limit on support ticket you can open. All your tickets will be answered and resolved

But response and resolution time guarantee applies only to first 10 support ticket/issues/tasks in last 30 days.

Ticket Support

All support will be provided via our ticket system only.

If you are looking for phone/chat support then we do have custom plans starting at $990/month. You can contact us here with your requirements.

Refund Policy

Click here to see our refund policy.

Webmin Server Management & Support Services