Faster response time doesn't guarantee that your issues will be resolved faster. Most companies have automated response setup. You will get fast response from them. But they take 12 to 24 hours to solve your problem. So don't get fooled by those marketing tricks.
Very impressed with the services I have received. Great work by Prashant and Sandip. Always on point. They meet my expectations and beyond; solving my problems every time. I would recommend them to anyone who needs quality and professionalism at its best. I have been a customer for 6 years and counting. Highly recommended.
great support and reliable
Configure all my server, ask questions, anyway; I am totally satisfied, professional and reliable. Congratulations, I'll indicate.
Hacked Server - Fix Problems and Helped me get backup
These guys were great, they gave me step by step instructions and help be recover all the data on hacked server of mine. I was really impressed with their speed and customer service, I would recommend them to anyone.
We started in 2012. But many of our system administrator has 16+ years of experience in managing linux servers.
Also during these years we have developed many inhouse monitoring tools and scripts using which we are able to provide far better support compared to all other companies out there.
Other companies only work on your server when you open ticket. But we do daily server check, updates, monitoring etc. And we send you weekly reports. Check screenshots here
This automatically reduces the number of problems that you are going face in future by more than 85 percent. Most of our clients rarely open ticket after the first month because we properly manage their server and take care of most of the things in background.
If you are not getting weekly reports from your server management company then that means they are not managing your server properly. And you will face some major problem on your servers sooner or later. So ask them for the weekly report.
Other companies charge up to $50 or more for additional monitoring, server security etc. While we provide it for FREE.
We don't try to fool our clients with deceptive marketing tactics. For e.g. other companies offer 1 hour response time guarantee. It makes you think they are fast at solving your problems. But you are dead wrong. Because if you take a look at their resolution time it will be 24 hours. They will respond you faster. But they will take 12 to 24 hours to solve your problem.
So don't get fooled with these deceptive marketing tactics. Always look at RESOLUTION time guarantee and NOT RESPONSE time guarantee. If someone guarantees one hour response but their resolution time is more than 5 hours, then they are definitely trying to fool you.
We all want servers that need no maintenance at all. Just setup the server once and it will run forever without issues. But in reality this is not the case. Services can fail, disks can get full, processes can crash, the server can run out of memory, sites can get hacked, spamming can occur, security patches and updates are released which needs to applied immediately, Hardware failure can occur, etc. So like all other things you will have to do regular server maintenance. For managing servers you have two options
You can either spend several hours daily/weekly managing it yourself OR Hire someone and focus on other tasks like growing your business.
If you are reading this then it's most probably the second case for you. And that's where we come in. You can leave all the server management tasks to us and focus on growing your business.
There are lots of other server management companies available out there. But they charge ridiculously large amount of money just for basic server management service. On top of that they also charge extra money as addons for tasks like server security, server monitoring, rbl monitoring, proactive server updates etc.
Server Management should never be costly unless you are running some bank or enterprise site. Because in that case you will need a dedicated team of highly experienced techs. And you will have to spend several thousand dollars a month.
Our services start at just $5 per server per month. And you can cancel it anytime. So it's highly affordable for everyone.
Now you must be thinking how is it possible to provide support at this price? Other companies charge at least 8-10 times more money for these tasks. Are you even profitable?
Yes, we are profitable. Our main goal is not to extract large sum of money from clients and get it over with. But to provide good service at lowest possible price so clients stick with us for a very long time. And that's where we make our profits from. We have many clients who are with us from past 10+ years. If a client is happy with the service then he will stick with us for a very long time. And if he is unhappy then he will cancel and leave.
Apart from that we also keep our expenses to bare minimum. We don't invest in premium office location or expensive company cars. Even our CEO lives in rented apartment with two other people. So thanks to lean approach we are a profitable company.