Dedicated Hosting Support Services - ServerManagementPlus

Under this plan you will get 24x7 dedicated team. The team will contain 3 regular techs who will work in 8 hour shift to provide 24 hour support. And the 4th tech will be backup tech who will cover during the weekly day off of regular techs. This plan is best suitable for hosting companies who has high level of tickets and live chat support requests.

✅ 24×7 Helpdesk and live chat support – Our staff will handle all your help desk and live chat request
✅ 30 minutes response time guarantee – Statistically most tickets are replied within 15 minutes
✅ 6 hour resolution time guarantee – Statistically most tickets are resolved within 2 hours
✅ Direct IM Access to Tech on Duty – You can directly talk to tech on duty on Skype, Slack, Discord, Google talk etc.
✅ Level 3 system administration – Includes server management tasks like new server setup and security, optimization, abuse issues etc.
✅ cPanel, Plesk, DirectAdmin, SolusVM– For other control panels please contact us before signup.
✅ Price starts at $2500 per month